Customer Service
- Shipping & Delivery
- Standard shipping for all products shipped from our Rochester, NY location is via United States Postal Service Priority Mail. Some of our products are shipped directly from the manufacturer and may be shipped using another service such as UPS. Orders are generally shipped within one business day from receipt of the order. If items are back ordered you will be notified. We ship to any U.S. street address, P.O. Box and military address. Packages sent to military addresses may be delayed by military mail handling. We are sorry, but we do not ship to international addresses at this time.
- Privacy & Security
- Make Ripples is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
How do we protect customer payment information?
We use PayPal and Google checkouts for collecting credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
Will we disclose the information it collects to outside parties?
We do not sell, trade, or rent your personal information to others.
In Summary
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Makeripples.com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
Your Consent
By using our Web site, you consent to the collection and use of this information by Makeripples. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
Makeripples.com also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and we have no control or influence over their policies. Please check the policies of each site you visit for specific information. We cannot be held liable for damage or misdoings of other sites linked or otherwise.
- Returns & Replacements
- Makeripples.com unconditionally guarantees all products. Should you need to return a product, please contact us either by phone or email within 1 week, we will gladly provide you with instructions for your return and/or replacement of merchandise. This will ensure proper credit.
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